How to define Productive Apps/URLs to Unproductive Apps/URLs for calculating Unproductive time (Blacklist Apps/URL) ?

Application/URL which is not added in any group

  • Open DeskTrack Admin Panel–> Click on Manage Application and click on Undefined Apps/Url
  • Now select the App/URL which you want to add as UnProductive by clicking on the CheckBox and then click on Add To Master Data

  • Now Select the Productive type as Blacklist and select the Group in which you want to add the app as UnProductive and Click on Add.

Application/URL which is already added in a Group

  • Open DeskTrack Admin Panel–> Click on Manage Application and Click on Manage App
  • Select the app and click on the group from which you want to remove the application

  • Click on Remove Application–> and click on OK


  • If you want to remove any URL from any Group then follow the same step just open the Manage URL option instead of Manager App
  • From the time you add the App/URL data will be calculated as Unproductive for the users who are added to the group in which you add the application as Unproductive.
  • The application which is removed from the Group will display in Unassignd App/URL Option

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