How to change the forgotten password in DeskTrack?

Follow the below step to change the forgotten password

  1. Go to DeskTrack Web page and click on Login –> Forgot password
  2. Now Enter your registered email and click on send
  3. Check your email you will receive a mail, if mail is not received then check the Spam also
  4. In the mail, you will receive the Reset password Link
  5. Click on the Reset Password button it will redirect to the webpage to change the password
  6. Now enter the new password and click on save
  7. When you click on save then your password will change and Now you can log in to the DeskTrack webpage and application with this new password

Note:

  • Password must be between 10 – 20 characters and contain at least one uppercase, lowercase, special character & numeric digit.
  • The change passed will not impact the running application you can only add a password when you are login the application again.