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You will find this entry in the following cases — When the system reboots/shutdown twice in a day — TNT Tagger process killed from Task Manager — OS update or any OS driver is updating in the background — When the user works on one profile and switches to the other profile by logging/signing

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Unknown Activity:  Sometimes we are not able to get the app data then those activities are put into this category when you check the detailed report of the UNKNOWN ACTIVITY, details are available, it is a system-specific issue. Undefined Process: It is the idle time and it has no relation with the PRODUCTIVE & UNPRODUCTIVE TIME … Continue reading What is Unknown Activity and Undefined Process?

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Yes, DeskTrack can capture the screens shot of the user’s system. DeskTrack have two way to store the screenshot, either on DeskTrack Cloud or Google Drive/DropBox. In case users are connected with the office network then you can choose the local server as storage. By default, the screenshot feature is disabled for all the companies, … Continue reading How DeskTrack can capture the screenshots of employees system?

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Log in with your DeskTrack Id and Password. Now create a user(ignore if already created) Downloads the zip folder (DeskTrack Tagger) Unzip and open the folder Open Terminal and run the following command. sudo su(enter) PC password yum install DeskTrack-1.66.5-1.el7.centos.x86_64.rpm (Tab) (enter) After some time it asks for Yes/No then press Y (enter) yum install … Continue reading How to install DeskTrack Tagger App in Linux – RPM Package

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DeskCapture Server (to view Screenshot) Application is used to view the captured screenshots of your employees. In Windows Download and install the Application click to download Choose the storage path which you add on your employee system that is Google Dropbox/ Google Drive/ Local Server (file sharing server in which a folder to store the … Continue reading How to install DeskCapture Server(to view Screenshot) Application?

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DeskCapture Client (Screenshot) Application is used to take the capture the screenshots in the specified time intervals In Windows: Download and install the Application click to download Open C drive –>Program Files (x86)–> SVC folder and Click on the SVC app to run (if you are using the 32-bit system then go to C Drive … Continue reading How to install DeskCapture Client(to capture Screenshot) Application?

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