DeskTrack Blogs

DeskTrack is an application that tracks all activity that is done by the user in the system. Antivirus tracks all files and folder which is running in the system and antivirus blocks DeskTrack Application to monitor the activity. In that case, we have to pass the application from Antivirus. Why do we have to pass … Continue reading How DeskTrack will behave if any antivirus is running in the system. →

Application/URL which is not added in any group Open DeskTrack Admin Panel–>Settings–>Manage Application and click on Undefined Apps/Url Now select the App/URL which you want to add as UnProductive by clicking on the CheckBox and then click on Add To Master Data Now Select the Productive type as Blacklist and select the Group in which … Continue reading How to mark Apps/URLs as Unproductive to Calculate the Unproductive Time? →

In DeskTrack you can mark Employees as per their Department & Teams. To get the reports as per Department & Team you have to create Team & Department and then assign the users in the respective Department & Team. What kind of Department and Team report DeskTrack have In Analytics Report Click on Graph Report … Continue reading How to get reporting as per Department and Team in DeskTrack →

When you are installing the application in Mac Mojave / Catalina / Big Sur version then the following setting needs to be done. If this setting not done then the user’s data will be shown as Unknown Activity and the screenshot will not capture. For tracking the data After installing the application it will give … Continue reading Settings to be Configured on MAC →

When we have a huge Team then it is not possible to add each and every user individually. Then DeskTrack has a better option. In DeskTrack you can simply import all of the users in one go. Points to remember before importing the users Email of each and every user should be different If you … Continue reading How can we add bulk users on DeskTrack in one step? →

There are two ways to run the application in a Fix time. First, if the company has the Tagger plan then the company can enable the manual logout option. Whenever the user completes the work they can manually log out of the application. For more detail about this Feature please check the below FAQ: How … Continue reading How to run DeskTrack in a Fix time? →