DeskTrack Blogs

In this report, the Admin/manager can check the detailed activity logs like applications, files, URLs opened by the user in a day with time. Start & End activity refers to the first time when the activity is opened & closed by the user respectively in a day.      

It is an attendance report that gives you the detail of the First and the Last Activity time of a user on the system. This report will show you the following details. First Activity  Last Activity Total Time (time tracked by the app in a day) Desktop Time (actual working hours) Idle Time (actual idle … Continue reading What is DeskTrack Attendance Report →

DeskTrack support Window 7/8/10/11. To install the application in the Window system follow the below steps Steps to install Agent Login to the web with any admin’s or user’s credentials (which are created in the account) Now move to the Download Agent section and Download the app for Windows 64 BIT Now right-click on the … Continue reading How to install DeskTrack App on Windows system? →

Steps to install DeskTrack App on MAC machine: Log in to DeskTrack admin panel Create User Profiles i.e. Employee DeskTrack profiles (ignore if already created) Download the application from the download section After downloading the setup double click on it will give you a popup and you have to click on OK Now Go to … Continue reading How to install DeskTrack App on MAC Machine? →

You can check the list of the users who are using time with the Blacklisted URLs on that day. Time spent on the blacklisted URLs will be counted as Unproductive Time. How to add a Unprodutive URL to the list of blacklisted URLs Log in to DeskTrack Web Panel and Click on Setting–>Manage Application Now … Continue reading What is Blacklisted URL Report? →

There are many cases where the company’s users are working in 24/7 shift. In DeskTrack company can add their user’s shift so the DeskTrack can track the user’s activity as per their shift roster. Why do we have to create shifts in DeskTrack? Because if the user is working in the IST timezone but his … Continue reading How DeskTrack manage shifts roster in different timezone? →